How Does the Wiig KM Model Work?

The Wiig KM Model, developed by Karl Wiig, focuses on how knowledge can be built, held, and leveraged within organizations to create value. It comprises three main components:

1. Knowledge Building: This involves the creation and acquisition of knowledge. Organizations build knowledge through various means such as learning from experience, formal education, training, and research. Knowledge building also includes the process of refining and validating new knowledge.
2. Knowledge Holding: This refers to the storage and organization of knowledge. Knowledge needs to be documented and stored in a way that makes it easily retrievable. This includes creating databases, documents, manuals, and other knowledge repositories. Proper categorization, indexing, and metadata usage are crucial for effective knowledge holding.
3. Knowledge Leveraging: This focuses on the application and utilization of knowledge. It involves disseminating knowledge throughout the organization and ensuring that it is used effectively to improve processes, make informed decisions, and foster innovation. Knowledge leveraging also includes the sharing of best practices and lessons learned.